Our FAQs
Frequently Asked Questions About Us
What is Chai-O-City?
Chai-O-City is a premium, next-generation tea cafe brand. We are transitioning the unorganized Indian tea market into a highly structured, hygienic, and customer-centric cafe model where you can enjoy authentic chai, delicious snacks, and a great vibe.
How is Chai-O-City different from local tea stalls?
Unlike unorganized stalls, Chai-O-City offers a 100% hygienic environment, standardized recipes for consistent taste, comfortable AC seating, modern aesthetics, and a diverse multi-cuisine menu, all while keeping prices pocket-friendly.
Are your cafes suitable for families and remote work?
Absolutely! Our cafes are designed with a vibrant and inviting ambience. Whether you want to hang out with friends, have a family get-together, or open your laptop for remote work with a cup of coffee, our spaces are perfect for everyone.
Do you serve authentic Kulhad Chai?
Yes, our signature traditional chai is served in authentic, eco-friendly Kulhads (clay cups) to give you that earthy, nostalgic Indian flavor in every sip.
How much experience does the brand have?
Chai-O-City is backed by founders and a core team with over 15+ years of extensive experience in the Food and Beverage (F&B) industry.
Is your menu 100% vegetarian?
Yes, Chai-O-City is a 100% pure vegetarian cafe brand. We maintain strict hygiene protocols in our kitchens to ensure the highest quality of food.
Do you only serve tea?
Not at all! While chai is our soul, we offer a diverse menu including premium cold coffees, thick shakes, refreshing mojitos, grilled sandwiches, veg burgers, crispy fries, pastas, and more.
Do you use fresh ingredients?
Yes. We have a robust supply chain that ensures only the freshest, highest-quality tea leaves and raw materials reach our kitchens daily, ensuring a consistent and premium taste.
Are your cups and packaging eco-friendly?
We care about the environment. Along with our clay Kulhads, we strive to use eco-friendly and sustainable takeaway packaging wherever possible.
Do you offer takeaway and online delivery?
Yes! You can enjoy the Chai-O-City experience at home. We offer quick takeaway at our outlets and deliver through popular food delivery platforms like Swiggy and Zomato.
What Franchise Model does Chai-O-City follow?
We operate on a highly scalable FOFO (Franchise Owned, Franchise Operated) model. You own the business and profits, while we provide the brand, systems, and complete support.
What is the total investment required for a franchise?
The total estimated investment is around ₹25 Lakhs. This covers everything including interior setup, equipment, franchise fee, and initial working capital.
What is the breakdown of the investment?
Out of the ₹25 Lakhs, approximately ₹16-18 Lakhs goes toward Setup & Interiors, ₹3-5 Lakhs is the Franchise Fee, and ₹1-2 Lakhs is kept as Working Capital.
What is the expected Return on Investment (ROI)?
Because of our high-margin products and low wastage SOPs, our franchise partners can expect a highly attractive ROI of approximately 70%.
What is the estimated Payback Period?
With dedication and our marketing support, the estimated payback period to recover your initial investment is just 12 to 14 months.
How much space is required to open a Chai-O-City cafe?
You will need a commercial space of approximately 600 to 800 sq. ft. to ensure enough room for a comfortable seating area and our standardized kitchen setup.
What are the best locations for this franchise?
We prefer high-footfall areas such as High-Street markets, Commercial Hubs, IT Parks, Malls, and locations near major colleges or universities.
Do you provide staff training?
Yes, we provide 100% end-to-end training. We train your chefs, baristas, and managers on our strict Standard Operating Procedures (SOPs) to ensure food consistency and excellent customer service.
Who handles the interior design and cafe setup?
We do! We provide complete pre-opening support. Our expert team will design and execute the interior setup of your cafe so that it perfectly matches the premium Chai-O-City brand aesthetics.
Will you help with marketing and branding?
Absolutely. We provide aggressive ongoing support, including digital marketing, local SEO, social media campaigns, and brand awareness strategies to ensure your cafe attracts customers from Day 1.
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Contact Us
franchise@chaiocityindia.com
Email us:
Indore, Madhya Pradesh, IN
Location:
+91 9907099XXX
Phone:
